Tuesday 24 June 2014

Top 5 Things to Consider before Buying a VoIP Softswitch

Considering to buy a softswitch for your VoIP business? Before you invest in the switch it is advisable to look into a few important facets so that you don’t end up stuck with a softswitch that is not doing any good to your business.

Is your softswitch a class 4 or class 5 softswitch?

If you are a VoIP provider, you would be well-versed with the type of softswitches available in the market. There are mainly two of them, class 4 and class 5 softswitch. Class 4 softswitches functions mainly to manage high traffic volumes for international/long distance calls. The important features for class 4 softswitches are billing, transcoding, protocol support and conversion. However, class 5 softswitches have some additional functions other than the regular functionalities of class 4 softswitches. They have IVR, local switching and access to the rest of the network. Targeted at end consumers mainly, class 5 softswitches allow modules IP PBX, Calling Cards, Callshop, Callback and many more. If you are looking at scalability, class 5 softswitches are always the better option.

Look for integrated billing system in your softswitch
The modern softswitches are coming with built-in billing systems which is news of great relief for VoIP providers. Making bills manually and generating invoices have been always painstaking tasks for VoIP providers. If you are getting a VoIP softswitch augmented with a billing system you can save almost 90% of the time and manage your business more easily & faster. This feature is also going to help you to set up different call rates for different user and maintain different tariff plans with ease for more profitability. The secure payment gateway feature is going to facilitate smooth payment by the customers and also let you control their payments.

Choose the one with easy to use and interactive UIs
 When you are running a VoIP business, you don’t want to lose time with complicated interfaces and struggle to find a functionality to manage your business better, do you? When choosing your softswitch, make a note to choose the one with an easy and interactive UI that provides you simple navigation and commands for local or remote control management of maintenance, configuration, monitoring resources, software updates, firewall management, etc.


Softswitches can manage your modules better. Don’t end up with ones that do just the opposite
As you run your business as a VoIP service provider, you need a versatile and convenient modules for seamless management of the whole system. You should be able to create and control the accounts of the end users as well as control their payments. Look for cross-device compatibility so that you can access it on PC and your smartphone or tablet.


Make sure you choose and check for configuration of appropriate modules
When you are running a VoIP business, you would want to scale up at a certain point of time. You may want to start selling Calling Cards or open a Callshop. At that point of time, the softswitch that you have should allow you to attach and adjust the appropriate modules. You can chose to configure IP PBX, Calling Cards, Callback, and Call Shop depending on the nature of your business profile. 


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1 comment:

  1. Thanks for sharing such useful information with us. I hope you will share some more information about Class 4 Softswitch keep sharing!

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